Customer Service/Telesales

2019-07-31 14:06:312019-10-10JR Personnel
Job TypeTemp/Contract
AreaAshby, Leicestershire
SectorCustomer ServicesTemporary
Salary£8.65 per hour
Start Date
Job RefT3061
Job Views329
TITLE: Customer Service/Telesales

JOB REF: T3061

Duration: Temporary – Minimum of 6 Months

LOCATION: Ashby De La Zouch

SALARY: £18,000

HOURS: 40 hours per week

ROLE PROFILE: Our client is looking for a motivated and driven Customer Services candidate who enjoys a telesales element to their role. The candiate will be working for a well established and exciting company, with potential permanent placement (dependant on performance). in this position you will: 

  •  - Provide excellent customer service to a number of top customers
  •  - Work closely with various teams and departments to ensure customer expectations and forecasts are     managed
  •  - Liaise with distribution centres to ensure orders are dispatched correctly and timescales are met
  •  - Build relationships with customers and a thorough understanding of the day to day running of the accounts to assist with holiday cover
  •  - Ensure internal KPI’s are met
  •  - Keep the customer up to date with any order shortages or amendments

  •  - Good Microsoft Office skills, particularly Excel
  •  - A quick learner who can use own initiative
  •  - Excellent communication both written and verbal
  •  - Ability to work well in a team and be motivated and driven
  •  - Fantastic customer service skills
Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.
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