Telesales/Customer Service Representative

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2019-07-02 18:12:031970-01-01JR Personnel
Job TypeTemp/Contract
AreaLoughborough, Leicestershire
SectorCustomer ServicesSalesTemporary
Salary£18,000 - £19,000
Start DateASAP
Job RefT3045
Job Views170
Telesales/Customer Service Representative
Ref: T3045
Temporary - 1-2 Months
Salary: £18,000 - £19,000
JR Personnel are an employment agency acting on behalf of a client who is looking for:-
An effective and proactive Telesales and Customer Service Representative to work in a team providing support to all areas of the business.
Role profile:
•       To manage a specific customer area and provide a professional and business-like service to existing and potential customers, dealing with all calls and emails
•       Selling and developing the customers turnover over the telephone as well as exploring new business opportunities
•       Working alongside the field sales manager covering the same area
•       To efficiently deal with customer enquiries and complaints
•       Process and chase orders, ensuring delivery times are met
•       Database management and preparation of correspondence
Person profile:
•       Must have lots of initiative and enjoy telesales and customer service
•       Confident person who has the ability to build long term customer relationships at all levels
•       Excellent telephone manner and Microsoft office skills
•       Hands on approach to work
Essential criteria:
•       Excellent numeracy, written and oral communication skills
•       Good knowledge of ICT skills including Microsoft Word, Excel and email
Desired criteria:
•       Own transport
Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.
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