Mortgage Sales Support Assistant

2022-08-05 13:49:202022-09-23JR Personnel
Job TypePermanent
AreaLoughborough, LeicestershireLoughboroughLeicestershire
SectorFinance
Salary£19,000 - £22,000 dependent on experience
Start Date
Telephone01509211211
Job Ref10956
Job Views89
Description
Role: Mortgage Sales Support Assistant
Ref: 10956
Duration: ASAP – Permanent    
Location: Loughborough
Salary: Paying up to £22k depending on experience  
Hours: 36.25hrs Monday to Friday   
 
JR Personnel are an employment agency acting on behalf of a client who is looking for a – Mortgage Sales Support Assistant to provide support within Mortgage Customer Acquisition providing administrative support across the team.  
 
  • - Effective production, preparation and packaging of applications
  •  
  • - Case monitoring, seeking feedback on progress and updating customers with the progress of their applications
  •  
  • - Providing and building excellent customer service relationships both internally and externally, ensuring that you adhere to policy and procedural guidelines at all times
  •  
  • - Providing a professional first point of contact during registration and enquires and carrying out requests in an accurate and timely manner
  •  
  • - Updating customer records
  •  
  • - Work with other teams and departments to ensure business objectives are met
  •  
  • - Carry out requests in an accurate and timely manner
  •  
  • - Undertake any other duties or projects as and when required
 
Person profile:
  •  
  • - Excellent customer service skills
  •  
  • - Strong Administration skills
  •  
  • - Previous Financial Service/Mortgage related experience is essential
  •  
  • - Excellent communication both verbal and written
  •  
  • - Ability to plan and organise work effectively
  •  
  • - Team worker but ability to use initiative
  •  
  • - Good attention to detail
 
Desired criteria:

  • - Previous administration and customer service experience
 
Please note this company does not have staff parking and requires an immediate start.
 
Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days you will not have been successful on this occasion.
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