Customer Service Specialist

2022-07-15 13:15:552022-09-12JR Personnel
Job TypePermanent
AreaLoughborough, LeicestershireLoughboroughLeicestershire
SectorCustomer Services
Start DateASAP
Job Ref10947
Job Views177
Description
TITLE: Customer Service Specialist
JOB REF: 10947
EMPLOYMENT TYPE: Permanent
LOCATION: Loughborough
SALARY: £20,000 - £21,500 + £2,000 annual bonus depending on experience
HOURS: Monday to Friday 36.25 hours per week
 
JR Personnel are an employment agency acting on behalf of a client who is for a Customer Service Specialist. This is a fantastic opportunity for a customer service professional to work in a growing and very successful business who really look after their staff. It is a great working environment where people all work hard in a friendly and buzzing office. We are looking for great candidates who have worked in an office or within retail in a customer service and customer facing role.
 
The Opportunity:
Our client, a world leader in its industry and are seeking a candidate with excellent accuracy and attention to detail to fulfil the position within the Customer Services Team. 

The Company:
Have the opportunity to gain experience within a global, award winning company who pride themselves on their commitment to providing excellent customer service with world leading products.
 
Role profile:
  • Order entry and processing orders
  • Some preparation of quotes
  • Answering phone calls
  • Dealing with customer complaints over the phone and email
  • Follow up on customer queries
  • Ability to learn numerous processes
  • Use of PC/multi-tasking/using multiple screens
  • Work closely with other departments to ensure full potential of product knowledge
 
Person profile:
  • Motivated and focused on the job at hand
  • Working in an office based environment with customer service experience
  • Ability to work under pressure
  • Professional
  • Proficient in both written and verbal English
  • An excellent attention to detail and accuracy, with a low error rate
  • A logical approach to problem solving
  • Proficient in Microsoft Office, including MS Excel and Access or equivalent
  • Ability to multi task and prioritise workload effectively
  • Excellent customer service skills
  • A can-do attitude
  • Science degree or equivalent knowledge advantageous
  • Need to ensure for the first 4 weeks to fully available for training
 
Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days you will not have been successful on this occasion.
 
Apply Later
Sign in
Register
Apply
Later
Similar Jobs
  • Administrator
    Leicestershire, Loughborough
    Administration

    Role: Administrator  
    Ref: T3288
    Duration: Temporary to Permanent
    Location: Loughborough
    Salary: £20,000
    Hours: 36.25 hours per week Mon to Fri
     
    JR Personnel are an employment agency acting on behalf of a client who is looking for an:...
  • Trade Compliance Administrator
    Leicestershire, Loughborough
    Administration
    £10.41 PER HOUR

    TITLE: TradeCompliance Admin
    JOB REF: T3286
    EMPLOYMENT TYPE: Temporary Ongoing
    LOCATION: Loughborough
    SALARY: £10.41 per hour  
    HOURS: Monday to Friday 36.25 hours per week
     
    JR Personnel are an employment agency acting on behalf of a ...
  • Customer Service
    Leicestershire, Loughborough
    Customer Services
    £21,000 - £22,000

    TITLE: Customer Service Advisor
    JOB REF: T3284
    EMPLOYMENT TYPE: 12 month fixed term contract
    LOCATION: Loughborough
    SALARY: £21,000 - £22,000
    HOURS: Full time, Monday – Friday, with shift patterns but within office hours
     
    JR Pe...
Email Me Jobs Like This
Subscribed to similar jobs notifications
  • JR Personnel
    43 Granby Street
    Loughborough
    Leicestershire
    LE11 3DU
  • 01509 211211
We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
+Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
ResolutionUsed to ensure the correct version of the site is displayed to your device.
essential
SessionUsed to track your user session on our website.
essential

More Details