German Speaking Customer Support Advisor

2022-05-30 09:00:542022-07-13JR Personnel
Job TypePermanent
AreaLoughborough, LeicestershireLoughboroughLeicestershire
SectorCustomer Services
Salary£21,000 - £22,000 Dependent on experience
Start Date
Job Ref10933
Job Views137
TITLE: Customer Service Advisor – German Speaking

JOB REF: 10933


LOCATION: Loughborough

SALARY: £21,000 - £22,000 dependent on experience

HOURS: Full time, Monday – Friday, with shift patterns but within office hours
JR Personnel are an employment agency acting on behalf of a client who is looking for a Customer Service Advisor with fluent German.
The Opportunity:

A position has become available to work in a very successful customer focussed team. Hybrid working is available to the successful applicant once full training has been completed.
The Company:

An established provider of services across the world, they have been continually growing and have a strong reputation for delivering a valued service.

A small to medium sized business
Why Join:

Joining at this stage provides an opportunity to help shape the role around you. A very low staff turnover has instilled a positive working environment, focussed on delivering an exceptional service to their clients.

As the company continues to grow, opportunities will open up offering internal promotions and development paths.
Role profile:
  • - Closely working with customers
  • - Order processing and general enquiry management
  • - Responsible for maximising service delivery
  • - Completing quotations
  • - Ensure timely completion of agreed daily work load in line with KPI’s
  • - Ad hoc project work
Person profile:
  • - Fluent in German and English
  • - Excellent attention to detail – high accuracy levels are required at all times.
  • - Excellent written and verbal communication skills – the candidate should be able to understand issues and convey accurate information.
  • - Good time management & organisational skills – the ability to complete tasks in a timely manner and to a deadline.
Essential criteria:
  • - Customer orientated – the candidate should possess the ability to build rapport with both customers and suppliers.
  • - Proficient in Microsoft Office – intermediate knowledge of Excel is preferable, although training could be
  • provided to the right candidate.
Desired criteria:
  • - Manufacturing or engineering industry experience
Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days you will not have been successful on this occasion.
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