Customer Support Advisor

2022-05-17 16:19:552022-07-15JR Personnel
Job TypePermanent
AreaLeicester, LeicestershireLeicesterLeicestershire
SectorAdministrationCustomer Services
Start Date
Job Ref10928
Job Views253
Description
CUSTOMER SUPPORT ADVISOR
Ref 10928
Permanent
Beaumont Leys/Glenfield area
£19,000
Hours full time minimum 35 hours Mon to Fri
 
JR Personnel are an employment agency acting on behalf of a client who is looking foran effective and proactive Customer Support Advisor to work in a lovely organisation who really look after their staff.
 
Role profile:
  • Raising credits
  • Dealing with all orders and issues that may arise
  • Dealing with customer queries and complaints
  • Raising credits
  • Processing invoices
  • Updating and maintaining the mailing lists
  • Updating the IT system with contacts
  • Sending emails
  • Speaking to customers and colleagues by phone in the UK and overseas
  • Lots of general admin and support
 
Person profile:
  • Highly organised with a natural ability to prioritise
  • Great telephone manner with excellent interpersonal and communication skills
 
Essential criteria:
  • Strong experience in  admin and dealing with customers
  • MS Office must have good knowledge of
 
Desired criteria:
  • Own transport
 
Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days you will not have been successful on this occasion.
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