Customer Care Co-ordinator

2022-05-11 09:36:522022-06-07JR Personnel
Job TypePermanentTemp/Contract
LocationAshby de la Zouch
AreaAshby, LeicestershireAshbyLeicestershireAshby de la Zouch
SectorCustomer Services
Salary£19,500 - £21,500
Start DateImmediate Start until the end of July 2022
Telephone+441509211211
Job RefT3254
Job Views70
Description
JR Personnel are an employment agency acting on behalf of a client who is looking for:-
ROLE PROFILE: A motivated and driven Customer Care candidate who can start immediately.
  • Provide excellent customer service to a number of top customers
  • Work closely with various teams and departments to ensure customer expectations and forecasts are managed
  • Liaise with distribution centres to ensure orders are dispatched correctly and timescales are met
  • Build relationships with customers and a thorough understanding of the day to day running of the accounts to assist with holiday cover
  • Ensure internal KPI’s are met
PERSON PROFILE:
  • Good Microsoft Office skills, particularly Excel
  • A quick learner who can use own initiative
  • Excellent communication both written and verbal
  • Ability to work well in a team and be motivated and driven
  • Fantastic customer service skills
 
Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.
 
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