Junior Administrator
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| Job Type | Permanent |
| Area | Shepshed, Leicestershire |
| Sector | Administration |
| Start Date | |
| Job Ref | 10823 |
| Job Views | 122 |
- Description
- Role: Junior Warranty Processing Administrator
Salary: £16,000
Permanent position
Ref: 10823
Location: Shepshed
Hours: 8.45am – 5.00pm Mon to Fri
JR Personnel are an employment agency acting on behalf of a client who is looking for an office junior.
The role is to work in the Warranty Team assisting Customers with Product Information, Stock Availability, Pricing and Processing the Sales Orders. You will provide Customers with Product Information and it is done several ways, most of the time with the customer calling the Order Processing Team or emailing the team shared inbox. As well as providing Product Information and Processing Sales Orders there are also general Admin Queries involved in the role, these range from investigating and resolving incorrect Deliveries, Back Order Updates, Invoice Queries and Customer Returns.
Key Duties:
• Answers Customer calls and providing Product Information, or taking the relevant details to provide a Customer Call Back
• Monitoring a shared inbox and responding to any Customer Inquiries in a timely manner
• Sales Order Processing, ensuring all orders for next day are processing by 3.30pm and working closely with the Warehouse to ensure these are despatch as soon as possible to meet Customer delivery requirements
• Provide a high level of Customer service, seeing enquiries and complaints through from initial contact to resolution in an efficient and timely manner
• Arranging collections and deliveries in and around the UK
• Ensuring that Customers are given accurate information and delivery times to assist them in their production scheduling and keeping Opera updated with correct information & dates
• Working closely with other Departments to ensure the smooth running of the business, achieve targets and maintain a high level of customer service
• Investigating and resolving invoice queries, and raising credits if and when required
Qualifications Required:
Although no formal qualifications are required for this role, a Grade C or above in GCSE Maths and English, or equivalent is preferred.
Person profile:
- Friendly and approachable with a can-do attitude
- Enthusiastic
- Excellent communication skills
- Good literacy and numeracy
- Great attention to detail at all times
Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.Role: Junior Warranty Processing Administrator
Salary: £16,000
Permanent position
Ref: 10823
Location: Shepshed
Hours: 8.45am – 5.00pm Mon to Fri
JR Personnel are an employment agency acting on behalf of a client who is looking for an office junior.
The role is to work in the Warranty Team assisting Customers with Product Information, Stock Availability, Pricing and Processing the Sales Orders. You will provide Customers with Product Information and it is done several ways, most of the time with the customer calling the Order Processing Team or emailing the team shared inbox. As well as providing Product Information and Processing Sales Orders there are also general Admin Queries involved in the role, these range from investigating and resolving incorrect Deliveries, Back Order Updates, Invoice Queries and Customer Returns.
Key Duties:
• Answers Customer calls and providing Product Information, or taking the relevant details to provide a Customer Call Back
• Monitoring a shared inbox and responding to any Customer Inquiries in a timely manner
• Sales Order Processing, ensuring all orders for next day are processing by 3.30pm and working closely with the Warehouse to ensure these are despatch as soon as possible to meet Customer delivery requirements
• Provide a high level of Customer service, seeing enquiries and complaints through from initial contact to resolution in an efficient and timely manner
• Arranging collections and deliveries in and around the UK
• Ensuring that Customers are given accurate information and delivery times to assist them in their production scheduling and keeping Opera updated with correct information & dates
• Working closely with other Departments to ensure the smooth running of the business, achieve targets and maintain a high level of customer service
• Investigating and resolving invoice queries, and raising credits if and when required
Qualifications Required:
Although no formal qualifications are required for this role, a Grade C or above in GCSE Maths and English, or equivalent is preferred.
Person profile:
- Friendly and approachable with a can-do attitude
- Enthusiastic
- Excellent communication skills
- Good literacy and numeracy
- Great attention to detail at all times
Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.