Customer Service Specialist
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| Job Type | Temp/Contract |
| Location | LOUGHBOROUGH |
| Area | Loughborough, Leicestershire |
| Sector | Customer ServicesTemporary |
| Salary | £9.81 p/h |
| Start Date | |
| Telephone | 01509 211211 |
| Job Ref | T3154* |
| Job Views | 233 |
- Description
- JR Personnel are an employment agency acting on behalf of a client who is for a Customer Service Specialist.
The Opportunity:
Our client, a world leader in its industry and are seeking a candidate with excellent accuracy and attention to detail to fulfil the position within the Customer Services Team. Temporary to start ASAP with the possibility of going to a Permanent opportunity
The Company:
Have the opportunity to gain experience within a global, award winning company who pride themselves on their commitment to providing excellent customer service with world leading products.
Role profile:- Order entry /processing
- Preparing quotations
- Complaint management
- Resolving of customer enquiries both verbally and written
- Act as first point of contact for all external/internal customer service queries
- Provide customers with relevant information on products to allow them to make informed decisions regarding their purchases
- Ability to learn numerous processes
- Use of PC/multi-tasking/using multiple screens
- Work closely with other departments to ensure full potential of product knowledge
Person profile:- Motivated and focused on the job at hand
- Working in an office based environment with customer service experience
- Ability to work under pressure
- Professional
- Proficient in both written and verbal English
- An excellent attention to detail and accuracy, with a low error rate
- A logical approach to problem solving
- Proficient in Microsoft Office, including MS Excel and Access or equivalent
- Ability to multi task and prioritise workload effectively
- Excellent customer service skills
- A can-do attitude
- Science degree or equivalent knowledge advantageous
- Need to ensure from the 1st May for the first 6-8 weeks available fully for training
Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.