Service Advisor
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| Job Type | Permanent |
| Area | Leicester, Leicestershire |
| Sector | AdministrationCustomer Services |
| Salary | £22,000 |
| Start Date | |
| Job Ref | 10732 |
| Job Views | 364 |
- Description
- TITLE: Service Advisor
JOB REF: 10732
EMPLOYMENT TYPE:Permanent
LOCATION: Leicester
SALARY: £22,000 per annum
HOURS: Monday to Friday, full time
JR Personnel are an employment agency acting on behalf of a client who is for an experienced Service Advisor with excellent communication skills
The Opportunity:
Assist the Service Management department, ensuring a first class customer experience is had, offering knowledgeable and informed advice.
The Company:
Work for a market leader in the transport services sector in friendly, welcoming offices.
Role profile:- To give repair estimates and price quotations and offer repair suggestions.
- Manage the service request process, including logging, processing and progressing enquiries
- Accurately input data on an internal, bespoke database
- Prepare quotation letters ready to be sent out
- Scanning paperwork onto the database and filing electronically
- Liaise with clients via telephone and email
- Sort the departments incoming and outgoing post
- General Admin duties as and when required
- Excellent communication skills both written and verbal
- Good English and numeracy skills
- Accuracy and an eye for detail
- Good keyboard skills
- Self-motivated and able to use initiative
- Good organisation skills
- Previous experience in a service advisor position.
- Experiencing using IT systems including Voyager, Enterprise and Challenge.
- Experience speaking and liaising with customers on the phone and via email