Contract and Service Coordinator

2019-12-10 09:56:592020-03-08JR Personnel
Job TypePermanent
AreaLoughborough, Leicestershire
SectorCustomer ServicesOperations
Salary£25,000 - £30,000
Start Date
Job Ref10704
Job Views622
Contract and Service Coordinator
Mon to Fri 830am-500pm
£25,000 - £30,000
JR Personnel is an employment agency, acting on behalf of a client who is looking for a Contract and Service Co-ordinator to provide an essential service to assist to smooth and efficient operation of all functions within the contract and ops departments. 
Role profile:           
  • Renewing of existing service and maintenance contracts
  • Analysis of contracts to ensure the clients are getting the best and most relevant service
  • Looking at processes and procedures and continuing to make these more streamlined and effective
  • Raising cost sheets and opportunities and setting up contracts
  • Contacting clients to renew contracts and building strong client relationships
  • First port of call for customers relating to service contracts
  • Chasing up quotations
  • Collating statistics for maximising service delivery
  • Ad hoc project work
Person profile:
  • Meticulous and very organised
  • Someone who can  think ahead and see the bigger picture
  • Confident and have good interpersonal skills
  • Enthusiastic, professional and understand customer needs
  • Relationship building skills and flexibility with working hours if required
Essential criteria:
  • Experience of working within a contract and service industry and environment
  • Experience of analysing and deciphering contractual terms
  • Sound IT skills and databases in particular
Desired criteria:
  • Experience of working within the IT sector
Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days please note that your application has not been successful on this occasion.
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