Customer Account Manager
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Job Type | Permanent |
Area | Loughborough, Leicestershire |
Sector | Customer Services |
Salary | £25,000 - £30,000 |
Start Date | |
Job Ref | 10702 |
Job Views | 319 |
- Description
- TITLE: Customer Account Manager
JOB REF: 10702
EMPLOYMENT TYPE: Permanent
LOCATION: Loughborough
SALARY: £25,000 - £30,000
HOURS: Full time, Monday – Friday
JR Personnel are an employment agency acting on behalf of a client who is looking for a Customer Account Manager
The Opportunity:
A position has become available to work in a very successful customer focussed team
The Company:
An established provider of services across the UK, they have been continually growing and have a strong reputation for delivering a valued service.
Size:
A small to medium sized business
Why Join:
Joining at this stage provides an opportunity to help shape the role around you. A very low staff turnover has instilled a positive working environment, focussed on delivering an exceptional service to their clients.
Prospects:
As the company continues to grow, opportunities will open up offering internal promotions and development paths.
Role profile:- Closely working with Account Managers to develop and grow clients
- Contacting clients to renew contracts and building strong client relationships
- Attending client visits and networking events/exhibitions
- Responsible for maximising service delivery
- Completing quotations and putting together new SLAs
- Ensure timely completion of agreed daily work load in line with KPI’s
- Ad hoc project work
- Excellent attention to detail – high accuracy levels are required at all times.
- Excellent written and verbal communication skills – the candidate should be able to understand issues and convey accurate information.
- Good time management & organisational skills – the ability to complete tasks in a timely manner and to a deadline.
Essential criteria:- Customer orientated – the candidate should possess the ability to build rapport with both customers and suppliers.
- Proficient in Microsoft Office – intermediate knowledge of Excel is preferable, although training could be provided to the right candidate.
Desired criteria:- Manufacturing or service industry experience
Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.