Customer Service Sales Advisor


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2019-11-06 11:54:551970-01-01JR Personnel
Job TypePermanent
AreaLeicester, Leicestershire
SectorCustomer ServicesSales
Start Date
Job Ref10698
Job Views387
Description
CUSTOMER SERVICE ADVISOR
Permanent
Leicester
Ref 10698
Hours Mon to Fri 830am-5pm or 1030am-7pm 1 in 3 Sat 9am-12 noon
 
 
JR Personnel is an employment agency, acting on behalf of a client who is looking for an excellent Customer Service Advisor to join the team as a first point ofcontact for the Company for clients and queries.
 
Role profile:
  • To support all the teams with answering incoming new business calls, managing client accounts accordingly
  • Upsell and cross sell
  • Build relationships to develop into sales
  • Contact new clients to promote the company and its services
  • To maintain and complete all records for each client
  • Use the internal IT system to ensure every bit of documentation is inputted and up to date
  • Adhere to targets so must be driven to achieve results
  • Speak to clients in a professional and helpful manner
  • Answer incoming calls promptly in a professional and friendly manner
 
Person profile:
  • Excellent interpersonal skills
  • Proactive and ‘can do’ attitude
  • Promote a positive Company image to all clients
 
Essential criteria:
  • Working knowledge of Microsoft Word, Excel and Outlook
  • Experience of customer service
  • Friendly personality
  • Excellent time-keeping skills
  • Client focussed
  • Experience of financial services/insurance would be advantageous
 
Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days please note that your application has not been successful on this occasion.
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