Customer Service Advisor


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2019-08-02 10:44:121970-01-01JR Personnel
Job TypeTemp/Contract
AreaShepshed, Leicestershire
SectorCustomer ServicesTemporary
Salary£22,000 - £24,000
Start Date
Job RefT3065
Job Views444
Description
Role: Customer Service Account Advisor

Ref: T3065

Duration: ASAP – Approx. 5 Months

Location: Shepshed

Salary: £22,000 - £24,000 per annum dependent on experience

Hours: Monday to Friday 08:30 – 5
 
JR Personnel are an employment agency acting on behalf of a client who is looking for an experienced Account Advisor who is used to working in a fast paced, busy environment.
 
 
Role profile:
  •  
  •  - Deliver excellent customer service and support to internal and external customers
  •  
  •  - Effectively manage one or more client accounts
  •  
  •  - Begin processing all customer orders, quotations and enquiries within 24 hours of being received
  •  
  •  - Gain a full understanding of customer expectations and maintain order books in line with this
  •  
  •  - Ensure KPI’s and SLA’s are met
  •  
  •  - Take full ownership of accounts and build upon relationships to ensure every opportunity for extra   business is exhausted
 
Person profile:
  •  
  •  - Must have previous customer service experience
  •  - Excellent problem solving and project management skills
  •  - Communication skills both written and verbal
 
Please note that this role requires an immediate start so please only apply if you don't have a notice period.
 

Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days you will not have been successful on this occasion.
 
 
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