Financial Services Admin
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| Job Type | Temp/Contract |
| Area | Loughborough, Leicestershire |
| Sector | AdministrationCustomer Services |
| Salary | £11.94 per hour |
| Start Date | |
| Job Ref | T3376 |
| Job Views | 310 |
- Description
- Role: Financial Support Administrator
Ref: T3376
Duration: ASAP Temporary for approximately 4 months
Location: Loughborough
Salary: £11.94 per hoour
Hours: 36.25 hours Monday to Friday
JR Personnel are an employment agency acting on behalf of a client who is looking for an experienced administrator to assist and support an internal department with all administrative duties. There is also a customer service element to the role so previous experience in a customer-focussed role is beneficial. The ideal candidate will also have worked within financial services previously and have excellent attention to detail and be self motivated.
The Opportunity: This is an excellent opportunity to work in a long-established Loughborough based organisation who pride themselves on offering excellent customer service, teamwork and continually striving for improvement.
Role profile:- - Provide excellent customer service across all channels
- - Provide administrative support to the department
- - First point of contact for all enquiries into the department, providing professional, confidential service
- - Gain a thorough understanding of available products and effectively communicate these to customers when required
- - Ensure all data held is kept in line with GDPR regulations and organisation Procedures and policies
- - Accurate scanning and filing of all customer documentation
- - Proactive approach to working, coming up with new ideas and ways of improving the level of service
- provided to clients
- - Build effective and mutually beneficial relationships with colleagues and customers alike.
- - Various other duties as and when required
Person profile:- - Excellent customer service skills, coupled with strong administration skills
- - Self motivated and keen to improve sales and service levels
- - Good communication skills, both written and verbal
- - Experience of working in an environment with lots of telephone interaction
- - GCSE’s C/Level 4 and above in English and Maths
- - Team player
- - Organised, professional and enthusiastic
Desired criteria:- -Previous experience working within a financial services would be advantageous
Please note this company does not have staff parking and requires an immediate start.
Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.