Branch Manager


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https://www.jrpersonnel.co.uk/657-branch-manager/finance/loughborough/job2023-05-05 11:24:131970-01-01JR Personnel
Job TypePermanent
AreaLoughborough, LeicestershireLoughboroughLeicestershire
SectorFinanceManagement
SalaryApprox. £28,000 per annum dependent on experience
Start Date
Job RefPV11061
Job Views511
Description
Role: Branch Manager
Ref: PV11061
Duration:Permanent   
Location:Loughborough
Salary:Approx. £28,000 per annum dependent on experience
Hours:Full Time Monday to Friday 36.25 hours
 
JR Personnel are an employment agency acting on behalf of a client who is looking for a Branch Manager. The ideal candidate will be experienced within the financial sector and have a flair for managing staff and an office.
 
The Opportunity:
As a Branch Manager this is an exciting opportunity to join an established financial services organisation in the heart of Loughborough. Our client offers numerous benefits including flexible, hybrid working, 25 days holiday and health care. This role is offered on a full-time basis. Our client is looking foran individual as their Branch Manager, with high motivation, great leadership and communication skills to lead their flagship location. You must be passionate about providing excellent service and be prepared to work closely with other Branch Managers and  Savings Managers to support the organisation’s aims to continuously improve efficiencies and processes whilst leading your team in branch.
 
Role Profile:
  • - To manage the branch team to respond promptly and accurately to customer enquiries and requests.
  •  
  • - To lead, motivate and develop the branch team to achieve branch objectives across the Society’s range of products and services.
  •  
  • - To provide line management to the branch team, including conducting effective performance reviews, 121’s, observations, identifying training needs and developing Line Reports.
  •  
  • - Experience in managing teams within a building society / bank of similar financial services environment is essential.
  •  
  • - Experience of telephone, postal and digital savings account administration is desired.
  •  
  • - Experienced in providing both face to face and telephone-based customer service and in dealing with customer correspondence essential. 
  •  
  • - Complaint handling experience essential.
  •  
  • - Understanding and application of relevant regulatory requirements aligned to vulnerable customers and consumer duty essential.
 
Person profile:
  • - Proactive and motivational team leader.
  •  
  • - Training, coaching and performance management skills essential.
  •  
  • - Confident and effective communication skills, written and verbal is essential.
  •  
  • - Strong planning and organisational skills with ability to prioritise tasks and to work under pressure to meet deadlines.
  •  
  • - Excellent communication skills both written and verbal
  •  
  • - Ability to analyse risk
  •  
  • - Excellent organisation skills and able to work effectively under pressure
  •  
  • - Skilled in Microsoft Office particularly Excel and Word
 
Desired criteria:
  •  
  • - Previous Financial Service experience
  •  
  • - Previous experience in leading a team
 
Please note this company does not have staff parking
 
Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days you will not have been successful on this occasion.
 
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