•  
•  - Excellent communication skills, both written and verbal
•  
•  - Fully IT Literate – particularly with Microsoft Office and CRM systems
•  
•  - Confident answering a high volume of incoming calls and emails
•  
•  - Happy to work towards individual and team targets

 - Dedicated to providing a high level of Customer Service at all times


If you are local to the Loughborough area and would like to hear about upcoming Customer Service based positions apply today or register your CV on our website to get job alerts and to hear from a member of our team.

Salaries are dependent on experience and the nature of the role.

•  
•  - Administration
•  
•  - Reception
•  
•  - Secretarial/Clerical
•  
•  - Credit Control
•  
•  - Sales/Purchase Ledger
•  
•  - Data Entry
•  
•  - Customer Services

If you are local to the Loughborough area and would like to hear about upcoming Temporary positions apply today or register your CV on our website to get job alerts and to hear from a member of our team.

Hourly rate is dependent on nature of role and experience.

•  
•  - Excellent communication skills – both written and verbal
•  
•  - Computer Literate – particularly Microsoft Office
•  
•  - Team player with a positive attitude and good work ethic
•  
•  - Excellent organisation and prioritisation skills

If you are local to the Loughborough area and would like to hear about upcoming Administration based positions apply today or register your CV on our website to get job alerts and to hear from a member of our team.

Hourly rates are dependent on the nature of the role and experience.

JOB REF: 11273

EMPLOYMENT TYPE: Permanent

LOCATION: Shepshed

SALARY: £30,000 - £35,000 per annum

HOURS: Full time 40 hours Mon to Fri

JR Personnel are an employment agency acting on behalf of a client who is looking for an experienced Finance Assistant who has solid experience within a Finance role and has strong analytical skills, with Sage 50 experience. This is a brilliant role to suit someone who has the relevant finance and accounts experience within an office. Our client delivers a positive customer service experience at every stage to ensure an exceptional service is always maintained. It is a lovely place to work, within a very friendly and supportive team who all work towards to same goals.

The Company:

It is an highly innovative organisation who designs versatile products and pride themselves on integrity and high quality.

Why join:

A collaborative working culture ensures a progressive forward-thinking environment, which makes employees feel they are at the heart of a groundbreaking organisation.

Role profile:

This role will be varied, supporting the financial operations, and required effective collaboration and communication with internal staff and external stakeholders.

• Managing transactions
• Dealing with ledgers
• Maintaining financial records
• Analysing financial data
• Supporting budgeting tasks
• Maintaining compliance

• Preparing accounts
• Other finance and general duties as required

Person profile:

• Excellent analytical skills
• Able to interpret financial data
• Previous finance experience
• Ability to work well collaboratively both in the Finance Team and with other departments
• Experienced in Sage 50 accounting software, MS Office and especially spreadsheets
• Strong attention to detail and accuracy
• Strong organisational and time management
• Excellent communication and interpersonal skills
• Knowledge of financial regulations and compliance

 Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days you will not have been successful on this occasion.

JOB REF: 11275

EMPLOYMENT TYPE: Contract – until Sept 2027

Full Time in the office

LOCATION: Loughborough/Shepshed

SALARY: £26,000   

HOURS: Monday to Friday 8.00am – 4.00pm 30 minutes lunch

JR Personnel are an employment agency acting on behalf of a client who is for an experienced Administrator.

The Opportunity:

Our client is a leader in its industry and is seeking a candidate with knowledge and experience of administration. This is working in a Quality department of around 12 people which is friendly, casual and supportive.

The Company:

This role would give you the opportunity to work within a successful, well-established company who pride themselves on their commitment to give excellent customer service and experience.

Role profile:

-       Assist with ISO9001 audits

-       Liaise with customers and suppliers

-       Create purchase requisitions

-       Compile dossiers for customers

-       Maintain drawing amendment logs

-       Filing

-       Scanning

-       Create route cards

-       Print and distribute drawing updates

-       Ad hoc admin tasks

Person profile:

-        Experience of administration

-        Good working knowledge of Excel and Word  

-        Good team worker

-        Great communication skills

-        Highly organised

-        Work on own initiative

-        Adapt positively to change

-        Ability to work under pressure.

-        Have excellent attention to detail and accuracy.

-        Ability to multitask and prioritise workload effectively.

Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days you will not have been successful on this occasion.

Ref: PV11274

Location: Coalville

Salary: £35,000 - £45,000

Hours: Full time

JR Personnel are an employment agency acting on behalf of a client who is looking for a strategic and positive Onboarding and Training Coordinator to lead and develop and manage a well-established team.

This brand-new Trainer role manages the integration, training, and ongoing assessment of all Operations personnel. Reporting directly to the Operations Manager, this role combines hands-on instructional delivery with continuous compliance governance.

The coordinator is responsible for keeping the skills matrix active for both new and existing staff, enforcing Safe Systems of Work, and dynamically updating training protocols as operational needs change. You must have proven experience to support the Operations Manager.

It is working for a highly successful, reputable company and working in a fast-paced, manufacturing and distribution environment. You will perform tasks that are critical to the business. This will suit somebody who already is a Trainer, who can manage a dedicated team and lead from a strategic stance to enhance the workforce.

Role profile:

Training Delivery & Operational Onboarding

• Onboarding new employees and providing support, guidance and training in the initial 3 months before signing off as competent operator
• Deliver hands-on practical instruction and licensing for Forklift Trucks and Overhead Cranes to all incoming personnel
• Ensure safe systems of work training on Machinery
• Run Core Safety Workshops and sessions covering Manual Handling techniques, First Aid protocols, and Mental Health First Aid awareness
• Run formal, structured practical assessments to sign off new hires as competent operators

Existing Staff Re-Assessment & Training Lifecycle

• Schedule and conduct regular, mandatory refresher assessments for existing employees
• Identify long-term staff requiring updated operational training and schedule sessions before certificates expire 

Compliance Governance & Safe Systems of Work (SSOW)

• Monitor the manufacturing area, ensuring employees adhere to SSOW
• Review and amend training programs, standard operating procedures, and safety sign-off sheets as and when site machinery, layouts, or regulations change
• Maintain the master plant skills matrix, logging all complete training records, assessment paperwork, and refresher schedules
• Provide regular compliance updates to the Operations Manager, flagging any workforce non-compliance or upcoming training bottleneck risks

Person profile:

• High level and experience of people management skills
• Great communication and presentation skills
• Certified trained trainer
• Qualified to deliver first aid and mental first aid training as well as manual handling
• Knowledge of auditing staff against SSOW
• Efficient at data and tracking
• Experience in high volume manufacturing environment

Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days, you will not have been successful on this occasion.

JOB REF: 11276

EMPLOYMENT TYPE: Permanent

LOCATION: Leicester

SALARY: £26,000 - £28,000 per annum

HOURS: Full time 37.5 hours Mon to Thurs 8.30am – 5pm Fri 8.30am – 3.45pm

JR Personnel are an employment agency acting on behalf of a client who is looking for an outstanding customer service professional to start as soon as possible. This is a brilliant role to suit someone who has relevant customer service experience within an office. There will be room for progression over time. You must have some customer service work experience and show that you have exceptional customer service skills. Our client delivers a positive customer service experience at every stage from quotation to delivery. It is a lovely place to work, within a very friendly and supportive team who all work towards to same goals.

The Company:

One of the world's leading providers in its field, it also develops, manufactures and sells equipment and consumables.

Size:

A true global organisation employing around over 3000.

Why join:

A collaborative working culture ensures a progressive forward-thinking environment, which makes employees feel they are at the heart of a groundbreaking organisation.

Role profile:

• Order processing
• Tracking shipments
• Arranging returns
• Producing quotes
• Data entry and maintaining accurate records onto the IT system
• Dealing with phone enquiries
• Resolving complex issues
• Looking into available stock
• Asking for prices and going back to clients
• Lots of customer contact which is mainly email based but some telephone work too
• Arranging travel for team members
• Lots of ad hoc admin duties

Person profile:

• Previous customer service experience
• Ability to build and maintain customers
• Excellent written and verbal communication skills
• A positive and helpful attitude, with a willingness to learn
• Must have excellent prioritisation skills, and be able to respond quickly to changing needs and demands
• Someone who is confident, has excellent time management, organisational skills, good attention to detail and a passion about giving a great customer experience

Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days you will not have been successful on this occasion.

JOB REF: T3477

EMPLOYMENT TYPE: Temporary ongoing with an Immediate Start

LOCATION: Loughborough

SALARY: Up to £29,000 dependent on experience   

HOURS: Monday to Friday 36.25 hours per week

DURATION: Temping on an ongoing basis

JR Personnel are an employment agency acting on behalf of a client who is for a Buyer/Supply Planner to manage a portfolio of products and suppliers.

The Opportunity:

Our client, a world leader in its industry and is seeking a candidate with knowledge and experience of purchasing/inventory management in a distribution environment.  This is a temporary position within the Buying dept to start immediately. As this is working within a distribution organisation, similar experience within this arena would certainly be advantageous.

The Company:

Have the opportunity to gain experience within a global, award winning company who pride themselves on their commitment to providing excellent customer service with world leading products.

Role profile:

-        Establish and build effective relationships with key suppliers within the business.

-       Effectively manage all purchasing and associated operational aspects of inventory management.

-         Manage purchase orders for a portfolio of suppliers within planning.

-         Tracking shipments of purchase orders and managing the data through each stage.

-         Reviewing the delivery times to avoid unnecessary shortages.

-         Maintain a high level of internal customer service and manage the processing of delivery issues from suppliers.

Person profile:

-         Experience of purchasing/inventory management.

-         Excellent knowledge of Excel for analytical purposes.

-         Inventory management systems experience.

-         Ability to understand complex inventory methods and large amounts of data for analysing.

-         Must possess excellent negotiation skills.

-         Excellent analytical skills required in this buying role.

-         Ability to work under pressure.

-         An excellent attention to detail and accuracy.

-         A logical approach to problem solving.

-         Proficient in all Microsoft Office.

-         Ability to multitask and prioritise workload effectively.

Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days you will not have been successful on this occasion.

Ref: PV11277

Duration: Permanent   

Location: Loughborough

Salary: £25,000 per annum

Hours: Full Time Monday to Saturday 36.25 hours with Saturdays 9-12 typically working for 2 out of 4 depending on business needs

JR Personnel are an employment agency acting on behalf of a client who is looking for a Customer Service Assistant. The ideal candidate will have been used to working in customer facing role. This is not a hybrid role, and you will be required to work in the Loughborough Branch daily to meet and greet customers in the hall and on the counter. You will be required to have skilful conversations about savings, make referrals for financial advice, open new savings accounts and manage savings administration. Aas well as effectively handle customer money to provide withdrawals and take deposits in cash, cheque, and electronic payment.

The Opportunity:

This is an exciting opportunity to join an established financial services organisation in the heart of Loughborough. Our client offers numerous benefits to be discussed at interview. This role is offered on a full-time basis. Our client is looking for an individual with high motivation and communication skills. You must be passionate about providing excellent customer face to face service and be prepared to work closely with others to support the organisation’s aims to continuously improve efficiencies and processes.

Role Profile:

• Provide a professional, effective point of contact for internal and external customers.
• Respond promptly and accurately to customer enquiries and requests.
  • To proactively seek, refer and secure sales opportunities.
  • Carry out customer requests, and transactions.
  • To use initiative and take personal responsibility for the achievement of objectives.
  • To build effective relationships and work as a team with others.
  • Ensure customer accounts are accurately amended and maintained.
  • To work flexibly as part of a team and undertake any other duties and provide administrative support to other areas of the business when required.

Person profile:

-          Confident and effective communication skills, written and verbal is essential.

-          Great attention to detail

-          Excellent organisation skills and able to work effectively under pressure

-          Skilled in Microsoft Office particularly Excel and Word

Desired criteria:

-          Previous Financial Service experience

Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days you will not have been successful on this occasion.

JOB REF: PV11270

EMPLOYMENT TYPE: Full Time Permanent

LOCATION: Coalville

SALARY:  £32k - £38kdepending on experience

HOURS: Monday to Friday 37.5 hours   

JR Personnel are an employment agency acting on behalf of a client who is seeking a Health & Safety Manager with experience of working in a busy stand-alone role. The ideal candidate will have experience of risk assessment, writing safe systems and extensive list of processes and tasks undertaken by the operational team. 

The Opportunity:

This is an excellent opportunity to join a successful family-run business; with their head office based in Leicestershire and refurbishments taking place across the UK. Our client pride themselves on their ability to deliver quick turnover refurbishment of retail units; working alongside the rest of the team you will be fully responsible for managing construction projects on site from start to finish so being able to work to deadlines and keeping within budget is essential.

Role profile:

• Develop and update new Health & Safety policies and procedures
• Assist the operational team with writing safe systems of work
• Conduct risk assessments and understand how risks could be reduced
• Outline safe operational procedures which identify and consider all relevant hazards
• Maintain working practices are safe and comply with legislation
• Preparation of H&S strategies and internal policy
• Prepare and monitor departmental budgets 
• Keep up to date with new legislation and ensure all staff are aware of Health and Safety updates
• Hols Health and safety meetings
• Enlighten all interval staff about Health and Safety to highlight it to all teams
• across the board
• Investigate and report all accidents across all sites
• Advise on a range of specialist areas - fire regulations, hazardous substances, noise and safeguarding machinery
• Ensure all documentation relating to Risk Assessments are reviewed and updated
• Review all PPE equipment
• Ensure all machinery and tools are regularly reviews and monitored
• Support training across the warehouse and ensure inductions are completed
• Report on accident statistics
• Continually improve all policies, procedures and systems using many IT packages

Person profile:

• Previous experience working within Health and Safety – minimum of 3 years
• Be used to working on own and bringing new initiatives into the work place
• Experience of working with IT packages and H&S systems
• Excellent attention to detail
• Excellent communication skills both written and verbal

Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days you will not have been successful on this occasion.